Terms of Service

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By requesting pet rehoming services, you, the pet owner, agree to the following terms of service:

Fees:

Pet Rehoming Network offers the services of a team of pet advertising and adoptions professionals for the one-time fee of $150 USD per pet.

This fee is used towards the costs of advertising and promoting your pet throughout a wide array of online and traditional pet adoption mediums.

Fees are due and payable before pet rehoming services start, and the pet owner understands that costs are incurred by our rehoming team in promoting each pet. The service fee is spent on advertising for the pet and operating costs for providing rehoming services. A full refund cannot be issued once pet rehoming services have commenced.


Refunds:

In the event that a new home has not been found for a pet within eight (8) weeks of the day the rehoming order was placed, Pet Rehoming Network agrees to provide a partial refund in the amount of 50% of the rehoming fee. The owner must request this refund within within three (3) business days of the 8 week deadline.

Once a refund has been processed, all efforts to rehome the pet will cease.

Pet Rehoming Network will provide services for as long as it takes to rehome a pet if a refund request is not made at the 8 week deadline.

If the owner finds a home for the pet through other means during the pet rehoming project, the owner has the option of requesting a 50% refund of the rehoming fees. Alternatively, instead of a partial refund, Pet Rehoming Network will assist in carefully screening and following up with the new owner, and also abide by the rehoming guarantee. In many, many instances, homes found through friends, family or work acquaintances do not work out. Our rehoming guarantee assures your pet’s future welfare and wellbeing should this occur.

If an owner surrenders the pet to a shelter or rescue, Pet Rehoming Network will continue to advertise for a good home for the pet, directing potential adopters to the shelter or rescue to whom the pet was surrendered.


Guarantees:

Pet Rehoming Network’s rehoming team will work conscientiously to find a suitable home for each pet in a timely a manner. Our rehoming team cannot guarantee and does not guarantee a time-frame by which a home will be secured for your pet. We will continue to search for a suitable home for each pet until such time as a new home has been arranged – or the owner notifies us that services are no longer required.


Pet Owner Responsibilities:

The pet owner agrees to provide complete information about the pet’s health, breed, behavior, training, age and other details.

The pet owner agrees to remain in contact with our rehoming team and to respond to inquiries and adoption offers in a prompt manner, realizing the urgent need for quick response when rehoming a pet.

The pet owner agrees to notify Pet Rehoming Network immediately, should they anticipate an absence, such as a vacation or business trip. In this event, the pet owner will provide alternate contact information or assign a person to act as their proxy during their absence.

In the event that a pet adoption facilitated by Pet Rehoming Network does not work out for any reason, we agree to provide further rehoming services to the pet owner until another suitable home is located. There is no additional cost to the pet owner in this situation.


Privacy Policy

All information provided to Pet Rehoming Network by owners and potential adopters of the pets we are rehoming is kept strictly confidential. We do not provide information to any third party for any reason.

Our rehoming team will use our own email and telephone numbers in any advertising placed on behalf of pet owners, unless otherwise instructed. Your privacy and confidentiality is very important to us.

 

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